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The Process

FAQs

Please read our FAQs page to find out more.

What kind of hair are your wigs made from?

All of our wigs are made from 100% real human donor hair.

The hair is sourced from individual donors, carefully sorted, and preserved to maintain its natural cuticle alignment. This allows the hair to move, style, and wear just like natural hair.

Each unit is one of one — once sold, it is not recreated or restocked.

How does my wig stay secure on my head? Is glue or tape used?

Our wigs are designed to be worn without glue or tape.

They feature adjustable straps, elastic bands, and a secure cap construction that allows for a comfortable, snug fit.

For clients who prefer extra security, optional methods can be discussed, but glue is not required for everyday wear.

How long can I expect my wig to last?

With proper care, our donor-hair wigs can last 12 months or longer.

Longevity depends on how often the unit is worn, how it’s styled, and how it’s maintained.

Because the hair is real human hair, caring for it properly — just like natural hair — is key to extending its life.

I’m a little hesitant to start wearing wigs. Who is your ideal client?

Our ideal client is anyone seeking ease, flexibility, and a natural look — whether for convenience, protection, or personal style.

Many clients start with wigs because they want:

  • A break from daily styling
  • A protective option for their natural hair
  • A solution for hair thinning or hair loss
  • A polished look without long salon visits

Hesitation is normal — confidence comes with the right fit and the right unit.

I want to buy a wig, but I’m not sure what style suits me. What would you recommend?

If you’re unsure, we recommend starting with:

  • A natural texture
  • A manageable length
  • A density that feels comfortable, not overwhelming

If available, consultations can help guide you toward a unit that fits your lifestyle, face shape, and comfort level. Choosing a wig should feel exciting — not stressful.

When will I receive my order?

We do our best to process orders placed by noon Eastern Time, Monday through Friday, on the same day. Orders received after that time or on the weekend will be processed the next business day, except for holiday or high-volume timeframes. Once an order has been processed and shipped, it typically takes 5-7 business days to arrive using UPS Ground shipping, depending on the destination.

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